apfcbAPFCB eNewscoAPFCB News Volume 4, Issue 2MultidisciplinaryEnglishJul-Dec, 2025NNY20250831ArticlesEnhancing Core Laboratory Excellence through GLP System Track Automation at Sunway Medical CentreEnglishY120124Dr. JamunaJairamanEnglishNAzanaSuriaEnglishYAnnie V VThomasEnglishYNurullHedayuEnglishY10.62772/APFCB-News.2025.4204Corresponding Author*: Dr. Jamuna Jairaman, Director, Allied Health Services; Laboratory, Sunway Medical Centre, Kuala Lumpur, Malaysia;This study presents a transformative initiative undertaken by Sunway Medical Centre to enhance diagnostic laboratory operations through the implementation of the GLP System Track Automation. Faced with increasing test volumes and stringent regulatory requirements, the laboratory aimed to modernize its Immunoassay and Clinical Chemistry (IACC) workflows by integrating a modular automation platform with its Laboratory Information System (LIS) and middleware. The project, executed from September 2023 to October 2024, focused on achieving end-to-end sample traceability, reducing manual handling, improving turnaround times, and promoting sustainability. Key outcomes included an 81% reduction in manual touchpoints, a 36% decrease in pre-analytical processing time, and significant improvements in Laboratory Turnaround Time (L-TAT) despite a surge in test volumes. Staff satisfaction rose markedly, and digital transformation efforts led to substantial environmental savings. This initiative not only reinforced compliance with MS ISO 15189, ACHS, JCI, and MSQH standards but also positioned the laboratory as a regional benchmark for innovation, efficiency, and sustainable healthcare delivery.EnglishLaboratory Automation, GLP System Track, Digital Transformation, SampleTraceability, Operational Efficiency, Sustainability, Clinical Chemistry, Immunoassahttps://apfcb.org/APFCB_News/abstract?id=39References16191. The Australian Council on Healthcare Standards (ACHS) The Australian Council on Healthcare Standards (ACHS) International, The ACHS EQuIP7 Guide for Hospitals, Sydney, Australia 20212. Joint Commission International Accreditation Standards for Hospital, 7th Edition 20213. Malaysian Society for Quality in Health (MSQH) Malaysia Hospital Accreditation Standards, 6th Edition 20214. Department of Standards Malaysia Medical Laboratories - Requirements for quality and Competence MS ISO15189:20225. References available upon request or as per institutional documentation on Policies and Procedures.